At Animated Arts Learning Institute (AALI), we strive to provide an exceptional learning experience for our students. This refund policy is designed to be fair and transparent, outlining the circumstances under which refunds may be granted.

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1.    Refund Eligibility

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Refunds will be considered under the following circumstances:
•    Course Cancellation: In the event that AALI cancels a course, a full refund will be issued to the enrolled students.
•    Withdrawal Before Course Commencement: If a student withdraws from a program before the course commencement date, a refund will be processed, excluding a non-refundable registration fee. The withdrawal must be communicated in writing to info@aalibdos.com.

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2.    Non-Refundable Fees

The registration fee is non-refundable under any circumstances.

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3.    Withdrawal After Course Commencement

Once a course has commenced, refunds will not be issued for withdrawal, unless under exceptional circumstances. Any such requests will be evaluated on a case-by-case basis.

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4.    Refund Process

-    Refund requests must be submitted in writing to info@aalibdos.com.
-    Approved refunds will be processed within thirty 30 business days.
-    Refunds will be issued using the original payment method.

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5.    Course Material Fees

Fees associated with course materials, software licenses, or additional resources are non-refundable once access has been provided.

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6.    Discontinuation of the Program

In the unlikely event of the discontinuation of a program, enrolled students will be provided with options, including a refund or transfer to an alternative program.
 
7.    Exceptional Circumstances

Refund requests due to exceptional circumstances, such as medical emergencies or unforeseen life events, will be reviewed compassionately. Supporting documentation may be required.

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8.    Policy Updates

AALI reserves the right to update the refund policy. Students will be informed of any changes through official communication channels.

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By enrolling in AALI, students acknowledge and agree to abide by the terms of this refund policy. We are committed to ensuring a fair and supportive environment for our students, and this policy is designed to reflect that commitment.